The following General Terms and Conditions, in the version valid at the time of the order, apply exclusively to the business relationship between
Dirk Müller
Hagenmattenstraße 29
79117 Freiburg
0160 – 665 95 93
info@beerwalk-freiburg.de
(hereinafter referred to as the “Provider”) and the customer. Any deviating conditions of the customer shall not be recognised unless the Provider expressly agrees to their validity.
(1) The presentation and description of city tours, hikes and goods, as provided for example on the website or in advertising flyers, do not constitute a binding offer by the Provider and are subject to change.
(2) An offer can be requested via e-mail or through the enquiry form on the website.
(3) After submitting the enquiry, you will receive a written offer from us.
(4) The offers are subject to the acceptance period and validity stated in the offer text.
a) If you have selected the payment method “PayPal”, the contract is concluded as soon as the payment process via PayPal has been completed and the payment has been accepted for processing by PayPal.
b) If you have selected the payment method “Advance Payment”, the contract is concluded once you have received detailed account information and payment instructions and the payment has been received by the Provider. The invoice will be sent to the e-mail address provided by you.
The prices stated in the offer refer to the conditions specified in the offer, in particular the stated number of participants and the selected offer content.
(1) If the customer withdraws from the contract after conclusion of the contract without a statutory right of withdrawal or a contractually agreed right of withdrawal, the Provider may charge the following cancellation fees:
(2) The customer is expressly permitted to prove that the Provider has suffered no damage or significantly less damage due to the cancellation.
(3) The declaration of withdrawal must be made to the Provider in writing.
(1) The customer is obliged to arrive punctually at the specified starting point and starting time. If the customer is more than 30 minutes late, the Provider is entitled to cancel or not start the tour.
(2) The customer is obliged to follow the Provider’s instructions and not to disrupt the tour.
(3) The customer is obliged to take care of their own safety when participating in road traffic.
(1) In the event that the customer breaches the contractual obligations mentioned above, the Provider is entitled to terminate the contract extraordinarily. This applies in particular if the customer:
a) disregards the Provider’s safety instructions
b) persistently disrupts the tour despite a verbal warning by the Provider
c) is heavily intoxicated or otherwise physically unable to participate in the tour or hike
d) behaves in a racist, violent or otherwise unlawful manner
(2) The Provider is also entitled to terminate the contract extraordinarily if:
a) the tour cannot be carried out due to force majeure or if this would pose a danger to participants
b) the Provider determines that participation in the tour would pose a health risk to the customer due to a misjudgement of their physical abilities
(1) In the event of defects in delivered goods (if physical goods were ordered in the shop), the buyer shall be entitled to the statutory rights, unless otherwise provided in paragraphs 2 to 4 regarding claims for damages.
(2) Claims for damages by the buyer due to obvious material defects in delivered goods are excluded if the buyer does not notify us of the defect within two weeks of delivery.
(3) Our liability for damages, regardless of the legal basis (particularly in the event of delay, defects or other breaches of duty), is limited to the typical foreseeable contractual damage.
(4) The above limitation of liability does not apply to liability for intentional misconduct or gross negligence, guaranteed characteristics, injury to life, body or health, or liability under the Product Liability Act.
(1) If you are a consumer and the contract was concluded exclusively using means of distance communication for the delivery of goods or provision of services, and no statutory exception applies, you are entitled to a right of withdrawal. Reference is expressly made to the appendix to these Terms and Conditions regarding the existing statutory rights. A consumer is any natural person who enters into a legal transaction for purposes predominantly outside their trade, business or profession.
(2) If the concluded contract concerns a leisure activity service for which a specific date has been agreed (for example city tours or hikes), a statutory exception applies. In this case, the consumer does not have a right of withdrawal.
(1) The law of the Federal Republic of Germany shall apply to all legal relationships between the parties.
(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of performance and exclusive place of jurisdiction for all disputes arising from the contractual relationship shall be Freiburg im Breisgau.
(3) The Provider stores the contract text and correspondence between the contracting parties. For organisational reasons, it is not possible to provide the contract text again at a later date.
(4) The contract language is German.
(5) The European Union has established an online platform (“ODR platform”) for the out-of-court settlement of consumer disputes. The platform can be found at:
http://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.